> ## Documentation Index
> Fetch the complete documentation index at: https://docs.exclusivo.one/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers about EXC and Stashed.

Not covered here? Email [ex@akashi.studio](mailto:ex@akashi.studio) or find us
on [Discord](https://discord.gg/exclusivo).

## The platform

<AccordionGroup>
  <Accordion title="What is EXC?">
    An NFT launchpad, a cross-chain marketplace, wallet tools, and — under its own
    name, Stashed — a shop builder.
  </Accordion>

  <Accordion title="Wasn't this called Exclusivo?">
    It was, until August 2026. The domain didn't change — `exclusivo.one` still
    works, and your collections, wallets and links are unaffected.
  </Accordion>

  <Accordion title="What happened to project dashboards?">
    Retired in July 2026. The old `/p/{project}` hubs are gone — those links now
    take you to your profile if you're signed in, or the home page if not.

    Shop dashboards are a different thing entirely and are still very much here.
  </Accordion>

  <Accordion title="What's Stashed?">
    The shop side, running as its own business at
    [stashed.one](https://stashed.one). Same platform underneath, different brand
    and different audience.
  </Accordion>

  <Accordion title="Do I need an NFT collection to use any of this?">
    No. Stashed works fine without one, and you can launch and trade collections
    without ever opening a shop.
  </Accordion>

  <Accordion title="How do I sign in?">
    With a wallet, Solana or EVM. You sign a message, never a transaction. You can
    link several wallets to one profile.
  </Accordion>
</AccordionGroup>

## Launching

<AccordionGroup>
  <Accordion title="Do I have to apply?">
    No. No application, no waitlist, no approval. You pay the chain and deploy.
  </Accordion>

  <Accordion title="Which chains?">
    Solana, Ethereum, Polygon, Base, Ink, ApeChain, Abstract and Robinhood Chain.
    → [Chains](/exc/chains)
  </Accordion>

  <Accordion title="What does it cost?">
    Chain fees only. No subscription, no listing fee.

    On Solana that's Candy Machine rent — most of which you get back when you
    close it — plus storage. On EVM it's deployment gas, which varies enormously:
    Ethereum is expensive, Base and Ink are cheap.
  </Accordion>

  <Accordion title="Can I generate art from layers?">
    Yes — the [layer generator](/exc/launchpad/layer-generator) handles trait
    rules and rarity weights. Your full-resolution artwork is built when you
    launch.
  </Accordion>

  <Accordion title="Can I run an allowlist?">
    Yes. You can also gate a phase on holding a token — though that's
    borrow-proof-able, so use an allowlist if the gate genuinely needs to hold.
  </Accordion>

  <Accordion title="Has the EVM contract been audited?">
    **No.** It's been hardened and it's covered by tests, but nobody independent
    has reviewed it. Worth knowing before you put real money through it.
  </Accordion>
</AccordionGroup>

## Buying and selling

<AccordionGroup>
  <Accordion title="What are the fees?">
    |                          |      |
    | ------------------------ | ---- |
    | EXC listing on Solana    | 3.0% |
    | EXC listing on EVM       | 2.0% |
    | A listing from elsewhere | 2.0% |
    | Swapping                 | 0.5% |

    The buyer pays, on top of the listed price. Royalties are separate and go to
    creators. → [Fees](/exc/marketplace/fees)
  </Accordion>

  <Accordion title="Why do I see Magic Eden and Tensor listings here?">
    Because showing you only our own listings would show you a floor that isn't
    real. Most of them can be bought without leaving the page.
  </Accordion>

  <Accordion title="Can I buy with a card?">
    Yes — card buys USDC, that gets swapped, and the purchase runs normally. Works
    on every chain.

    One-step card checkout only works on OpenSea and Magic Eden listings. Ours
    settle through escrow, which a card provider can't fill.
    → [Paying by card](/exc/wallet/paying-by-card)
  </Accordion>

  <Accordion title="I delisted on EVM and someone still bought it">
    An EVM listing is a signed order, and it stays fillable until it's cancelled
    on-chain. If the delist transaction didn't go through, hiding it on the page
    didn't cancel it. → [Selling](/exc/marketplace/selling)
  </Accordion>

  <Accordion title="Where's my NFT while it's listed?">
    On Solana, in escrow — you can take it back any time before it sells. On EVM
    it never leaves your wallet.
  </Accordion>
</AccordionGroup>

## Shops

<AccordionGroup>
  <Accordion title="What does a shop cost?">
    **$29 a month or $290 a year**, plus **5%** of each order. Card processing is
    whatever Stripe charges you.

    One plan. Anything you've read describing a "3–5% fee" or three tiers is out
    of date.
  </Accordion>

  <Accordion title="What can I sell?">
    Physical things, downloads and services, in one catalogue with one checkout.
  </Accordion>

  <Accordion title="Does crypto checkout work without a plugin?">
    Yes. Solana and EVM checkout are built in alongside Stripe.
  </Accordion>

  <Accordion title="How do downloads get delivered?">
    Automatically. The confirmation email links to a download page — links last 30
    days with 5 downloads per file, and signed-in customers can always re-download
    from their account with no limit.
    → [Digital products](/stashed/catalogue/digital-products)
  </Accordion>

  <Accordion title="Can I move my Shopify or Etsy shop across?">
    Yes. → [Importing a shop](/stashed/catalogue/import)
  </Accordion>

  <Accordion title="Can I use my own domain?">
    Yes. → [Custom domains](/stashed/storefront/domains)
  </Accordion>
</AccordionGroup>

## Building on it

<AccordionGroup>
  <Accordion title="Is there an API?">
    Two, and they're different things.

    **Marketplace API** (`/v1`) — public, no key, read-only. Collections, floors,
    listings, sales.

    **Store API** (`/api/v1`) — API key, scoped. Your own shop's products, orders
    and customers.

    → [API](/api)
  </Accordion>

  <Accordion title="Webhooks?">
    Yes, on the Store API. → [Webhooks](/api/webhooks)
  </Accordion>

  <Accordion title="Is there an OpenAPI spec?">
    For the public marketplace API, at `/v1/openapi.json`.
  </Accordion>
</AccordionGroup>